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Our Central Reservations Offices (CRO's) are regional contact centres who are often the first point of contact for our guests all around the world. They are passionate about providing world-class customer service and use industry leading sales/service processes to deliver a great and individual customer experience to each of our guests.Global
3 steps to turn a difficult conversation at work into a brilliant one
At IHG®, we believe that you can’t perform at your best without the right tools and a supportive environment.
Want to work for a Top Employer?
So you’ve looked around a few companies' careers sites and they’re all saying: ‘Yes, we’re a great place to work!’ But how do you know that they’re telling the truth?